Increasing your Emotional Intelligence

6 hour; Instructor Led; On-site

Overview: Emotional intelligence is just as critical as IQ to individuals success and satisfaction within organizations and in personal relationships .  High achievers have high levels of emotional intelligence. Many times individuals are unaware of these areas the benefits of developing skills in these areas.  This course introduces the five categories of emotional intelligence and provides ways to improve emotional intelligence in the five following areas:, Self awareness Self regulation Motivation Empathy Social skills Audience: Individuals at all levels individuals within organizations, especially critical for managers. Objective: To help individuals gain awareness of emotional intelligence and start to guide their actions to become more effective in the workplace.

Learn to:   How to build influence, trust and more productive relationships with others.   Recognize and manage your emotions and develop a positive emotional climate in your organization.   Give feedback in such a way that it is seriously considered.   Influence without being dominating or controlling.   Improve your life satisfaction and job performance.

Learning Outcomes:

	Develop your level of emotional intelligence
	Identify negative consequences of unmanaged emotions on your personal effectiveness
	Describe the importance of emotional intelligence to building good relationships
	Increase your empathy and social skills
	Practice techniques to achieve greater self-awareness, self-control and self-motivation
	Understand how emotional intelligence can be applied at the workplace to enhance employee relationships and increase productivity

 Program Agenda:

Introduction to Emotional Intelligence

1.     What is it?

2.     Emotional Intelligence versus IQ

3.     Impact of Emotional Intelligence

Managing Yourself

1.     Recognizing your Emotions

2.     Increasing self-awareness

3.     Developing self-control

4.     Keeping disruptive emotions in check

5.     Motivating yourself

Working with Others

1.     Developing empathy

2.     Developing your social skills

3.     Team-building skills

Personal Action Plan

Contact us to schedule an on-site workshop at your business.

info@impact-learning.com