Communication Skills for Technies

Communication Skills for Technical Professionals

One Day, On-site, Workshop

Overview:

The ability to communicate, cooperate, coordinate, resolve differences and persuade others determines your success as much as the ability to perform the technical aspects of your job. This program will helps technical employees learn effective communication skills, build rapport with a wide variety of individuals, and prevent unnecessary conflict.

Objectives:

Successful completion of this course will increase your knowledge and ability to:

·         Identify strengths and shortcomings of technical professional’s communication skills.
·         Determine various levels of meaning and identify the subtleties of communication.
·         Assess the impact of various communication filters.
·         Monitor interpersonal interactions based on personality preferences.
·         Successfully build rapport with a wide variety of individuals.
·         Communicate effectively with coworkers, customers, teams and managers.
·         Prepare effective and appropriate business documents.
·         Establish protocol for electronic communication.
·         Prevent unnecessary conflict and rectify conflict that does occur.