One-Day; Client-Site, Instructor-LedFrom resolving misunderstandings with teammates to negotiating the terms of a contract, we’re all faced with the need to influence others. But mastering the skill of assertive communication takes time and practice. Influencing with Assertive Communication is a one-day program aimed at developing the skills individuals need to express themselves directly and honestly, while preserving relationships and respecting the rights of others.
PROGRAM LEARNING GOALS
- Experience the costs and benefits of different influence styles
- Identify personal influence style
- Discover why an assertive communication style is most effective
- Understand the ASERT communication process
- Learn strategies for analyzing situations and stating your position
- Evaluate the importance of non verbal communication and its impact
- Explore strategies for handling feedback
- Practice techniques used by assertive communicators
- Master the ASERT communication process
PROGRAM AGENDA
- What Does It Mean to Influence Others?
- Influence Assessment
- Communication Game
- Interpersonal Influence Model
- The ASERT Process
- Analyzing the Situation
- Stating Your Position
- Nonverbal Communication
- Receiving Feedback
- Test for Understanding
- ASERT in Action
- My ASERT Commitment
Capabilities
All Impact Learning trainers have extensive business experience and are strong leaders and mentors committed to helping your employees learn and feel comfortable applying the concepts to immediately improve their confidence and start getting better results.
Pricing
To schedule a seminar contact us at info@impact-learning.com
